General
For eBay Shoppers
Get started
- How does Grabr work?
- How to shop on Grabr
- What is Grabr?
- Who can use Grabr?
- How do I sign up?
- How do I verify my phone number?
General info
- What are Badges & Traveler Ratings?
- Grabr doesn’t work in my country
- What community guidelines do you have in place for me to feel safe?
- Is Grabr legal?
- How do I earn traveling bonuses?
- What are customs duties? Do I need to collect or pay them?
For shoppers
- Who are Grabr Travelers?
- How do I communicate with my traveler?
- How does Grabr work?
- How do I create an order?
- What can I order on Grabr?
- Can I request two items in one order?
For travelers
- Can I trust my shopper?
- New Year Traveler Bonus Terms and Conditions
- What if the price of my item changes after my delivery offer is accepted?
- What if the price of my item changes after my deliver offer is accepted?
- How does Grabr work?
- Am I allowed to cancel an order after a shopper accepts my delivery offer?
Payment
- What methods of payment does Grabr accept?
- What is Grabr's Money Back Guarantee?
- Can I pay with my local currency?
- Why do I need to provide a photo of my credit card and my ID?
- Why is my credit card getting declined?
- Why is there a $1 charge on my credit card/bank statement?