General
Getting started
General info
- What should I do if someone offers to pay or deliver outside of Grabr?
- Transactions outside of Grabr policy
- Cashback to Wallet Peru 2021
- Black Friday and Cyber Monday 2021: Terms + Conditions
- Deliveries during Coronavirus (COVID-19) Travel Restrictions
- What are customs duties? Do I need to collect or pay them?
Payment
- How do I top up my Grabr Wallet?
- How do Monthly Installments work?
- ¿Cómo aplica la percepción del 35% a los pagos realizados en Grabr?
- What is Grabr Wallet?
- When am I charged for my order?
- Why am I getting a payment failure error?
For shoppers
- How to shop on Grabr
- I am a shopper, can I cancel my order?
- Cashback Prime Day 2021
- Shopping on Grabr during COVID-19
- What happens after I pay for my order?
- What can I order on Grabr?
For travelers
- List of countries were we support payouts
- What if my shopper doesn’t show up or refuses to pay me?
- How to travel with Grabr
- Identity Verification
- Traveling on Grabr during COVID-19
- How do I find orders?