Submit a request
Get started
General info
For shoppers
For travelers
Payment
Community forum
Login
Submit a request
Get started
General info
For shoppers
For travelers
Payment
Community forum
Login

General

Getting started

  • How does Grabr work?
  • What methods of payment does Grabr accept?
  • What is Grabr's Money Back Guarantee?
  • Grabr Prime
  • How do I sign up?
  • How do I verify my phone number?
See all 7 articles

General info

  • What should I do if someone offers to pay or deliver outside of Grabr?
  • Review Policy
  • What are ratings and reviews?
  • Transactions outside of Grabr policy
  • What are customs duties? Do I need to collect or pay them?
  • What community guidelines do you have in place for me to feel safe?
See all 15 articles

Payment

  • How do I top up my Grabr Wallet?
  • How do Monthly Installments work?
  • Cashback New users
  • ¿Cómo aplica la percepción del 45% a los pagos realizados en Grabr?
  • What is Grabr Wallet?
  • When am I charged for my order?
See all 9 articles

For shoppers

  • How to shop on Grabr
  • I am a shopper, can I cancel my order?
  • What happens after I pay for my order?
  • What can I order on Grabr?
  • How do I create an order?
  • Can you explain all the fees I'm seeing?
See all 20 articles

For travelers

  • Methods to receive payouts
  • What if my shopper doesn’t show up or refuses to mark the order as received?
  • Why aren't non-US bank accounts supported for payouts anymore?
  • Amazon gift card traveler promotion
  • How to travel with Grabr
  • Identity Verification
See all 18 articles

For eBay Shoppers

  • How do I communicate with my traveler?
Join Grabr
© 2018 Grabr
About
Order
Travel
Blog
Press