General
Getting started
General info
- Black Friday and Cyber Monday 2020: Terms + Conditions
- Deliveries during Coronavirus (COVID-19) Travel Restrictions
- What are customs duties? Do I need to collect or pay them?
- What community guidelines do you have in place for me to feel safe?
- Can I invite my friends to Grabr?
- Is Grabr legal?
Payment
- What is Grabr Wallet?
- When am I charged for my order?
- Why am I getting a payment failure error?
- Can I pay with my local currency?
- What happens with my payment if my traveler cancels my order?
- How do I use a coupon code?
For shoppers
- How to shop on Grabr
- Shopping on Grabr during COVID-19
- What can I order on Grabr?
- How do I create an order?
- Can you explain all the fees I'm seeing?
- What happens after I create an order?
For travelers
- List of countries were we support payouts
- What if my shopper doesn’t show up or refuses to pay me?
- How to travel with Grabr
- Identity Verification
- Traveling on Grabr during COVID-19
- How do I find orders?