General
Getting started
General info
- What should I do if someone offers to pay or deliver outside of Grabr?
- Review Policy
- What are ratings and reviews?
- Transactions outside of Grabr policy
- Cashback to Wallet Peru 2021
- Black Friday and Cyber Monday 2021: Terms + Conditions
Payment
- How do I top up my Grabr Wallet?
- How do Monthly Installments work?
- What is cashback?
- ¿Cómo aplica la percepción del 35% a los pagos realizados en Grabr?
- What is Grabr Wallet?
- When am I charged for my order?
For shoppers
- How to shop on Grabr
- I am a shopper, can I cancel my order?
- Cashback Prime Day 2021
- Update about COVID-19 for shoppers
- What happens after I pay for my order?
- What can I order on Grabr?
For travelers
- List of countries were we support payouts
- What if my shopper doesn’t show up or refuses to mark the order as received?
- How to travel with Grabr
- Identity Verification
- Update about COVID-19 for travelers
- How do I find orders?