Transactions outside of Grabr policy

General info

Shoppers and travelers can't:

  • Complete or facilitate any transactions outside of Grabr
  • Share or request contact information prior to accepting a delivery offer and completing payment on Grabr
  • Refer to or promote external websites that facilitate sales outside of Grabr in their communications with another user
  • Use contact information obtained through a prior Grabr order or delivery to offer or request a product outside of Grabr
  • Add contact information to your profile if you are a traveler or to the order details if you are a shopper
  • Offer to deliver or receive extra products outside of Grabr instead of making delivery offers or publishing orders through the platform

Activity that violates this policy could result in a range of actions including account restriction, temporary suspension or permanent ban from using Grabr. We can also apply fees, and recovery of expenses for policy monitoring and enforcement.


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