Why am I getting a payment failure error?

We are so sorry that your payment did not go through. Credit cards can be declined for a number of reasons, from reaching limits to international transaction blocks.

Recommended Solution: Pay with GrabrFi

If your international credit or debit card continues to fail, the most reliable way to complete your purchase is using GrabrFi.

Why GrabrFi works when other cards fail:

• US-Based Transactions: Since GrabrFi provides a US banking account, payments are processed as domestic US transactions. This bypasses the common "international block" or "cross-border fee" issues that trigger declines on local cards.
• Grabr Wallet Integration: You can top up your Grabr Wallet directly via GrabrFi for instant, 100% successful payments.
• Higher Approval Rates: Payments from GrabrFi are recognized as highly secure within our ecosystem, significantly reducing the chance of your transaction being flagged by fraud filters.

Other steps you can take:

1. Check your limits and expiry: Ensure your card is active and has sufficient funds.
2. Contact your bank: Ask them to authorize international transactions for Grabr.
3. Switch browsers: Try re-accepting the offer in a different computer browser or via our mobile app.
4. Try a different method: Alternatively, you can try electronic bank transfers where available.