My traveler isn't responding.
Per our community guidelines, your traveler should reply to your messages within 48 hours and contact you 24 hours before their arrival to coordinate delivery details.
If you are not receiving replies after multiple attempts, please reach out to our support (http://i.grabr.io/support-en) so we can intervene on your behalf.
Articles in this section
- Who are Grabr Travelers?
- How do I communicate with my traveler?
- How does Grabr work?
- How do I create an order?
- What can I order on Grabr?
- Can I request two items in one order?
- What happens after I create an order?
- My order has no delivery offers.
- Can I message potential travelers?
- I received a delivery offer. What now?