Review Policy

While Grabr does not mediate disputes concerning the truth or fairness of reviews, if you feel that a review you received was unfair and does not reflect what happened, you can reach out to your shopper or traveler on Grabr messenger to understand where they may be coming from and agree together what to do.

We may intervene or remove reviews that violate our Review Policy.

Reviews must abide by our Trust and Safety rules and Code of Conduct to protect you and other Grabr members. We do not tolerate any harassment or illegal activity and doing so may cause your Grabr account to be suspended or permanently blocked.

If you receive or see a review that violates this policy, please contact our support team.