Who pays for the customs fee?

General info

Travelers are responsible for customs duties and fees; for this reason, we recommend travelers calculate and apply import tax (if applicable) ahead of time. This can be done by adding this total amount to the traveler fee when making an offer.

To be safe, make sure to research the customs requirements of your destination and whether your item needs to be declared before placing your order. As an example, here are the customs requirements for items brought into the United States.

Remember, customs regulations vary from country to country. For example, here are the items one should declare when entering the United States.

Here are a few important links for our top markets:

  • For Argentina customs regulations, go here.
  • For Brazil customs regulations, go here.
  • For Peru customs regulations, go here.
  • For Russian customs regulations, go here.
  • For Uruguay customs regulations, go here.
  • For India's customs regulations, go here.

Please note that neither shoppers nor Grabr carries responsibility for violations of customs limits conducted by travelers.

Prohibited Items

It is the traveler’s responsibility to inspect any item he or she plans to deliver, making a reasonable attempt to confirm that it is not a prohibited item. This may require the traveler to unwrap an item that cannot be identified without unwrapping it.

The following items are prohibited:

  • Hazardous Material as defined by the U.S. Environmental Protection Agency (EPA), the U.S. Occupational Safety and Health Administration (OSHA), the U.S. Department of Transportation (DOT), or the U.S. Nuclear Regulatory Commission (NRC).
  • Counterfeit goods or currency
  • Stolen property
  • Alcohol
  • Live Animals
  • Firearms, ammunition, explosives
  • Human remains
  • Pornography
  • Illegal Drugs
  • Any product or item related to illegal activities, such as the production of illegal drugs
  • Any item that is prohibited by law in the place of origin, the destination, or any jurisdiction through which the item will be transported
  • Batteries
  • Aerosols and flammable liquids
  • Knives, police batons, and other weapons
  • Items imported into the U.S. without a customs declaration, if one was required.
  • Transportation by Air

All items transported by air (whether carried onboard by the traveler or transported in checked baggage) must comply with TSA Rules.

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