For shoppers

How to shop on Grabr

I am a shopper, can I cancel my order?

What happens after I pay for my order?

What can I order on Grabr?

How do I create an order?

Can you explain all the fees I'm seeing?

What happens after I create an order?

Why do I need to pay in advance?

My traveler is not responding

Why does my traveler buy my item?

How can I edit the traveler reward?

Who are Grabr Travelers?

How do I know that my traveler will deliver my order?

Where do I pick up my order?

My order has no delivery offers

What if my traveler doesn't show up?

How do I cancel my order?

What happens if my traveler cancels my order?

What if my order arrives without packaging?

What if my order arrives broken or incomplete?