Cashback New users


What is cashback? 

A cashback reward program is an incentive program operated by Grabr where a percentage of the amount spent is paid back to the user. 


What is the percentage of the cashback? 

For this program, the cashback is 3% of the product price. 


How does this program work?

This program is valid only for new shoppers that haven’t purchased on Grabr before. You will receive 3% cashback* for the first 3 orders you make on Grabr. You’ll receive the total amount after each purchase directly on your Grabr Wallet. You will be automatically disqualified if your 3 purchases take more than 90 days to complete. Once you receive the amount in your wallet, funds will expire in 12 months.   *Product price without the Grabr Fees and traveler rewards.


Please note: 

  • The amount is 3% of the product price, and orders with applied coupons will not be eligible for this program.
  • The amount will be available in the user's Wallet up to 15 days after the delivery confirmation of the third order. 


What can I do with the amount in my wallet?

The balance of the Grabr Wallet shall be used freely within Grabr. 

You have the option to top-up the wallet to make a bigger purchase, or use the amount as is.


What is Grabr Wallet?

Grabr Wallet is a virtual wallet that is used to securely hold USD and lock in the exchange rate between USD and your local currency. Please check it out on this complete article about our Grabr Wallet.


How do I add funds to my Wallet? 

Please contact us and let us know how much you would like to add to your wallet. The wallet supports credit cards, debit cards, cash payments, and bank transfers. You can also enjoy topping up your Wallet in installments! Your exact top-up options may vary based on your country. 


In addition to top-ups, you may also receive refunds to your wallet instead of to your original payment method. Upon canceling an order, you will be given an option on how you wish to receive your refund. 


Can I transfer the amount of the Wallet to my bank account?

No. You can use the Wallet for any purchases solely on Grabr. Financial regulations prohibit us from refunding or converting Wallet credits to cash or bank transfers at this time.


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