I can’t verify my phone number.

0
General info

If you didn’t receive the 6-digit code via SMS or Voice call, here are some steps you can take to troubleshoot the problem.

  • Double check that your phone number is entered in international format (here is a helpful reference)
  • Wait for a few minutes and retry → avoid guessing the code, as this will temporarily lock you out from re-trying.

 

Note: Depending on your carrier, you might receive charges for SMS and phone calls.

 

If you’re still having trouble, here are more solutions:

  • Reboot your phone (to reboot, turn your phone off, wait 30 seconds, and turn it back on).
  • Delete and reinstall the latest version of Grabr iOS or Android app.
  • Send a test SMS message or make a call from any phone to your own phone number exactly as you entered it on Grabr, including the country code, to check your reception.

 

If you’re still having issues, please contact our support team so we can help.

Was this article helpful?

Articles in this section