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I was charged a customs fee.
For travelers
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We recommend you look up applicable custom fees before making a delivery offer. You can search via World Duty Free and sort by country (head to the search bar at the top left of the site) before making a delivery offer. This way, you can include this amount in your traveler fee.

If you are charged an unexpected custom fee upon arrival in your destination country, please keep the receipt, contact our customer service team, and we will ask your shopper to cover this fee.

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