What happens if I incurred extra expenses purchasing or delivering a product?
For travelers
As stated in our terms and in our FAQ on customs, the traveler is responsible for any and all customs fees associated with the item they are delivering.
We encourage both shoppers and travelers to anticipate any fees, such as customs and shipping costs, ahead of time and to add this extra amount into the traveler fee.
Articles in this section
- Can I trust my shopper?
- How to travel with Grabr
- How do I find orders?
- How do I contact my shopper?
- How do I get paid?
- My delivery offer was accepted. What now?
- Why do I need to buy my shopper’s item?
- What if the price of my item changes after my delivery offer is accepted?
- Can I cancel my delivery offer?
- Shoppers aren’t accepting my delivery offers.