My traveler didn't show up.
If your traveler didn’t show up to your confirmed meeting place, send them a message via our messenger to see if there was some confusion and/or to set up an alternate time.
Per our community guidelines, they should reply to your messages within 48 hours and contact you 24 hours before their arrival to coordinate delivery details.
If you cannot get in touch with your traveler after multiple attempts, please reach out to our support (http://i.grabr.io/support-en) so we can intervene on your behalf.
Articles in this section
- What is Grabr “Travel Squad?”
- How does Grabr work?
- How to Shop on Grabr from Uruguay
- How do I create an order?
- Can I order anything?
- Can I request two items in one order?
- What happens after I create an order?
- My order has no delivery offers.
- What types of coupons do you have?
- Can I message potential travelers?