What if my shopper doesn’t show up?
If your shopper doesn’t show up, message them to schedule a new time and place to meet. Since they already paid for their order, it is in their best interest to meet with you. If your shopper has not replied to you after several attempts, please email our customer service team so we can help.
Articles in this section
- Can I trust my shopper?
- New Year Traveler Bonus Terms and Conditions
- Holiday 2018: “Confirmed Travelers” Terms and Conditions
- What if the price of my item changes after my delivery offer is accepted?
- What if the price of my item changes after my deliver offer is accepted?
- How does Grabr work?
- Am I allowed to cancel an order after a shopper accepts my delivery offer?
- How do I find orders?
- Can I be notified of orders along my route?
- Shoppers aren’t accepting my delivery offers.